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Kor Property Management Ltd  we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

This policy applies to all individuals whose personal data we process, including landlords, tenants, prospective tenants, contractors, suppliers, website visitors, and other clients or contacts.

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1. Who We Are

Kor Property Management Ltd is a property management company providing residential property management, lettings, tenant screening, rent collection, maintenance coordination, and related services within the United Kingdom.

For the purposes of data protection law, Kor Property Management Ltd is the Data Controller responsible for determining how and why personal data is processed.

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2. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity and Contact Information

• Full name

• Date of birth

• Postal address

• Email address

• Telephone number

• Photographic identification (e.g. passport or driving licence)

2.2 Financial Information

• Bank account details

• Rent payment history

• Credit reference information

• Employment and income details

2.3 Tenancy and Property Information

• Tenancy agreements

• References from previous landlords

• Property inspection reports

• Maintenance and repair records

• Correspondence relating to tenancy matters

2.4 Technical and Usage Data

• IP address

• Device and browser information

• Website usage data

• Cookies and similar tracking technologies

2.5 Communications

• Emails, messages, and phone call records

• Enquiries and support requests

3. How We Collect Personal Data

We collect personal data through:

• Direct interactions (e.g. application forms, contracts, emails, phone calls)

• Online platforms and digital application systems

• Third parties such as referencing agencies, credit reference agencies, employers, previous landlords, and contractors

• Automated technologies, including cookies and analytics tools

4. Lawful Basis for Processing

We process personal data only where we have a lawful basis to do so, including:

• Contractual necessity – to perform a contract or take steps prior to entering into a contract

• Legal obligation – to comply with legal and regulatory requirements

• Legitimate interests – to manage our business, protect our assets, and deliver effective services (where such interests are not overridden by individual rights)

• Consent – where explicitly required

5. How We Use Personal Data

We use personal data for the following purposes:

• Providing property management and lettings services

• Conducting tenant screening and referencing

• Managing rent collection and financial transactions

• Coordinating maintenance, repairs, and inspections

• Communicating with landlords, tenants, and service providers

• Ensuring compliance with housing, immigration, and safety regulations

• Improving our services and operational efficiency

• Preventing fraud and protecting our legal interests

6. Sharing of Personal Data

We may share personal data with:

• Referencing and credit check agencies

• Maintenance contractors and service providers

• Financial institutions and payment processors

• Legal and professional advisers

• Regulatory authorities where required by law

All third parties are required to process personal data securely and in accordance with data protection legislation.

7. International Data Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved under UK GDPR.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include secure digital platforms, access controls, encryption where appropriate, and staff training on data protection obligations.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting, and reporting requirements. Retention periods vary depending on the nature of the data and applicable legal obligations.

10. Your Rights

Under UK GDPR, individuals have the right to:

• Access their personal data

• Request correction of inaccurate or incomplete data

• Request erasure of personal data (where applicable)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (where consent is the lawful basis)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Cookies

Our website may use cookies to enhance user experience, analyse website traffic, and improve functionality. You may manage cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, or if you wish to exercise your data protection rights, please contact:

Kor Property Management Ltd
Data Protection Officer / Privacy Contact
Email: [Insert official email address]

Last updated: [Insert date]